Frequently Asked Questions
Where do the sessions take place?
Sessions take place at your home, office or condo. We have a wide trainer network to make sure you can train when it’s convenient for you. We may also have studio options available if you prefer to travel to a trainer! Let us know what you prefer.
How many people can join the workout?
Our trainers can service anywhere from two to four people per workout. If you'd prefer a larger group, please contact us and we'll be happy to accomodate.
How qualified are your trainers?
Highly qualified! Each of our trainers are certified, insured and thoroughly vetted by a member of our team. We have a three-stage interview process including a phone screen and technical interview.
How do you pair me with the right trainer?
We start by listening to you! A member of our team will chat with you about your group's current fitness level, goals and history. We also factor in any injuries or health concerns in order to pair your group with the right trainer.
What's the cost for additional friends?
We charge between $10-$15 per additional friends that attends the workouts. This is a great way to share the experience and make your training even more affordable! For groups larger than four, contact us for a customized quote.
How customized are the workouts?
Each workout is customized to the needs of you and your group. You can have complete confidence in reaching your goals! You'll gain access to customized training at the cost of a fitness class.
What's the free assessment about?
Unlike other training companies that offer consultations, our assessment is a workout and movement screen. This isn’t a typical training session, but it lets us assess you in order to can create the right training program for you.
How do I claim the free assessment?
In any number of ways! You can shoot us an e-mail, message us on live chat, or give us a call at 1-888-682-0724.
Try us out for free!
Still not sure if we’re a good fit for you? We’ll give you a free trial session so you can see what you’re capable of with the help of our trainers!
Still not sure if we're a good fit for you? We'll give you a free trial session so you can see what you're capable of with the help of our trainers! Your success is ultimately our success and we'd love to have the opportunity to help you reach your fitness goals.