Austin personal training.
An elite, vetted coach comes to your home, apartment, building gym, or office - anywhere in Austin. No commute. No crowded floor. No excuses — just results that fit an Austin schedule.
Most fitness fails for one reason — life gets in the way. So we removed the friction entirely. An elite personal trainer arrives at your door, with a plan built for your body, on the schedule you already keep. The hardest part was never the workout. It was showing up. We solved that.
Someone in
your corner
The hardest part is showing up — so we made it impossible to skip. A coach at your door and a plan that adapts to you turns consistency from a battle of willpower into a habit you barely notice.
Zero wasted
minutes
No commute. No waiting on equipment. No crowded floor. Your coach comes to you for sixty focused minutes that fits your schedule perfectly, no matter how busy you are.
Progress without
the guesswork
Your trainer builds the program around your goal, your body, and your schedule - not a template. Every session has a purpose and a place in the plan, so the work you put in moves you toward the result you actually came for. Nothing generic, and no guesswork.
What you'll achieve.
One method, built around your goal. Whether you're losing fat, building strength, or simply moving better — the program bends to you, not the other way around.
01 / Weight lossLose fat, keep the muscle
Smart training plus livable nutrition — burn fat without burning out.
02 / MuscleBuild real, lean muscle
Progressive strength work that adds quality muscle — no junk volume.
03 / StrengthGet genuinely strong
Compound movement and steady progression you'll feel in daily life.
04 / MobilityMobility that lasts
Rebuild the mobility desk life quietly steals — posture, freedom, ease.
Serving every Austin neighborhood.
From South Congress to Tarrytown — your FITHAUS coach comes to your door, wherever you are in Austin.
One call away.
Three simple steps from "I should really start" to a coach at your door — most clients are training within the week.
Tell us your goal
One quick conversation about where you are and where you want to be. We use it to pair you with a coach who fits your body, schedule, and personality.
No card, no obligationMeet your coach — free
Your first sixty-minute session is on us. Feel the coaching and the difference of true one-on-one attention before you commit to anything.
A trusted personal trainerWatch it click
From there your coach builds a plan that evolves as you do — the structure and support that turns motivation into momentum, and momentum into results.
Start step oneVetted like it's
our own home.
Top 5% only
We accept fewer than 1 in 20 applicants
Interviewed & Screened
Multiple rounds before they ever train you
Vetted & insured
Background-checked, fully credentialed
What people say
about us.
"By far the best coach I've ever had — and I've trained with more than half a dozen." Julia Chen · Verified Google review
Your sessions,
your schedule.
You purchase a block of sessions and use them on your own terms with a trainer who comes to you. It’s not a monthly membership that expires whether you show up or not; every session you buy is yours to use. Packages start from $79 per session.
Become your
best self.
Claim your free session.
Tell us a little about your goals and we'll match you with the right coach — then book your complimentary first session. No payment, no obligation.
Share your goals
A few quick details so we can pair you with the perfect coach.
We reach out within one business day
A real person calls to confirm your match, time and location.
Train — on us
Experience a full 60-minute session, completely free.
Request your session
No credit card · No obligation · We reply within 24 hours
You're all set.
Thanks — we've got your details. A FITHAUS coordinator will reach out within 24 hours to lock in your free first session.
Can't wait? Call 1·888·682·0724
Back to homeWhat people say about us.
Real, verified reviews from FITHAUS clients across North America, pulled from our Google listing. The results speak for themselves.
"Seven months in and I've never felt healthier or stronger." Alexandra Cheng · Verified Google review
Write the
next one.
Simple, honest pricing.
Premium one-on-one coaching that comes to you — no membership. Every journey starts with a session that's completely free.
Commit a little, or a lot.
You train in session packages — and the more you commit, the better your per-session value. We tailor the exact plan to your goals in a free consult.
Three ways to train.
1-on-1
Total focus, fastest results — a coach dedicated entirely to you.
- Vetted coach to your door
- Fully personalized program
- Nutrition guidance & check-ins
- Flexible, you-set scheduling
Partner
Train with a partner. Same expert coaching, shared.
- Train with a friend or partner
- Programming tailored to both
- Built-in accountability
- Lower cost per person
Small group
Three to four people. The most affordable way to train.
- Your group of 3–4
- Engaging, customized sessions
- Great for friends & family
- Our lowest per-person rate
Before you start.
Become your
best self.
Frequently asked questions.
Everything you need to know about training with FITHAUS. Can't find your answer? We're a message away.
General
You choose the location for your workouts. All of our trainers are mobile and they come to you at your home, office or condo gym for 60-minute training sessions! We bring all the equipment you need. Depending on where you're located, we could have trainers with a nearby gym or studio available if you prefer to travel to a trainer.
Our trainers are available Monday through Sunday, 5 AM to 11 PM. Please note that different trainers have different availabilities. When we connect you with a trainer, we make sure they are available during your preferred training times!
Nope! Our trainers come with all of the equipment you'll need for your training sessions. If you have a gym or any equipment available, our trainers will be happy to incorporate it into your routine. Our trainers may also recommend that you purchase additional equipment to assist with your programming.
Not much space! Our trainers will be able to train you in any space, no matter how small it may seem. They are highly experienced and know how to make the best use of any space given to them. They adapt very quickly to make the most of the surrounding environment.
You can get started in minutes, either by messaging us or signing up here. A member of our team will contact you within 24 hours to learn more about you so that we can get you set up with a complimentary trial session.
Preparing for a session
It’s best to attend your sessions dressed in your workout attire, including appropriate footwear. Don't forget to bring a water bottle and stay hydrated during the training session. We also recommend eating a light snack two hours prior to your session. If you have time, it's worth starting a light warm up or stretching session before the workout!
Make sure to have your cell phone on you so our trainers can contact you when they arrive. We also recommend having a water bottle and towel available. Make sure to come prepared in your workout attire.
This depends on the severity of your injury, but we definitely recommend informing your trainer prior to the session! They'll know your body well and whether or not you can train safely without risk of injury.
Our Trainers
Every trainer is certified by a recognized body (NASM, ACE, CanFitPro and others) when they join FITHAUS, and passes our four-stage vetting process — multiple interviews, a background check and proof of insurance. Many also hold university degrees in fitness or kinesiology. No matter what your goal is, we have an expert for you.
All of our trainers hold a minimum of $1 million in insurance coverage, which covers professional liability and commercial general liability coverage. We require our trainers to hold an annual liability policy.
All of our trainers undergo a vigorous four-stage vetting process to ensure we only recruit quality professionals and maintain very high standards. We make sure to choose educated and qualified professionals that we find personable as we understand the importance of building strong rapport. Our vetting process includes a resume review, phone screen, in-person or video interview, and documentation check. Even from there, we monitor trainer performance and client satisfaction rigorously to make sure we keep our quality standards high!
Why not read our reviews to hear what others are saying? Check out our reviews on Google or browse some additional reviews direct from our clients on our Reviews page.
Pricing & Payments
1-on-1 personal training package rates start from $79 per session. Partner training starts from $50 per person. For groups of 4 or more, 3-on-1 rates start from $33 per person and group rates from $29 per person. We have different packages for different fitness journeys, and we'll go over everything in detail so you feel comfortable with your package.
You can either pay for your packages in full, or spread the payments out over the course of your training. Once you decide on which package is the right one for you, we'll ask for the details of your preferred credit card to get you started.
Unfortunately, we don't! Personal Training isn't a service where you'd benefit from a lack of commitment. You'd actually be doing yourself a disservice. If you are looking for sessions without commitment, we'd recommend looking at fitness classes. If you want real dedication and real results, personal training is the place to start.
We actually used to provide full lists of packages, but there were so many different options that our customers weren't fully aware of everything available. We decided to educate our consumers on our pricing options. Once we go through everything in detail, we'd be happy to send across a summary for your reference.
You can feel confident that your card details are safe with us. We use Stripe – the industry standard in payment processing.
Nope! Unlike other subscriptions, we don't continue to bill you until we receive your authorization to do so. When your package is complete, you won't be charged again until you decide to renew.
Your sessions expire 12 months after the date of purchase. We're focused and committed to getting you results, and training frequency is one of the most important factors in getting those results. You'll have more than enough time to get through all of your sessions, but our policy is in place to motivate you to finish up your training sessions!
Cancellation
You can cancel a session by letting your trainer know 12 hours or more before your scheduled start time. If you cancel with greater than 12 hours notice, you will not be deducted any session credits on your plan. If you cancel within 12 hours, your trainer can choose to charge you for the session.
We have strict policies with respect to trainer cancellations. If you have any issues with trainer cancellations, please email us at contact@fithaus.io to let us know and we will deal with the issue promptly.
If you'd like to move on to a new trainer, feel free to let us know! You can email us at contact@fithaus.io to do so. The matter will be escalated to our operations team right away and we'll do our best to ensure you are working with a new trainer without having a gap in your scheduled sessions.
Referrals
The best way to get the most out of your training is to refer your colleagues, friends, and family. We offer three free sessions for every referral who signs up and purchases a package! Just make sure to have them mention that they were referred by you!
Either e-mail us indicating you've referred someone who is planning to sign up, or have them indicate that you've referred them. Once their account is set up, we'll send you an e-mail to notify you of the additional sessions added to your account.
Free sessions never expire! They are automatically added to your account and remain there until used by you.
Try us, free.
How can we help?
Reach the right team directly, or just call us. A real person answers — and we reply within one business day.
Let's begin.
Terms & the fine print.
The agreements that govern use of the FITHAUS platform — for trainees, for trainers, and how we handle your data.
1ACCEPTANCE OF THE TERMS
These Terms of Use (the "Terms") constitute a legally binding agreement between you ("You" or "User") and Flex Fit Tek Ltd. (doing business as FITHAUS) ("Company," "we," "us," or "our"). These Terms govern your access to and use of the www.fithaus.io website and platform (the "Platform").
BY ACCESSING OR USING THE PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS.
IMPORTANT NOTICE FOR U.S. USERS: SECTION 14 CONTAINS A MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER. IT AFFECTS YOUR LEGAL RIGHTS. PLEASE READ IT CAREFULLY.
2NATURE OF THE SERVICES
Marketplace Model: FITHAUS is a technology platform that connects individuals seeking fitness training ("Trainees") with independent third-party fitness professionals ("Trainers").
No Employment Relationship: You acknowledge that Trainers are independent contractors and not employees or agents of FITHAUS. While FITHAUS verifies that Trainers hold valid certifications and insurance, FITHAUS does not direct or control the Trainer's training methods, schedule, or independent business operations.
Assumption of Risk: FITHAUS is not a gym. You agree that FITHAUS has no responsibility or liability for any training services provided to you by Trainers.
3ACCOUNTS AND ELIGIBILITY
Age: You must be at least 18 years old to use the Platform.
Account Registration: In order to use most aspects of the Services, you must register for and maintain an active personal user account ("Account") by signing up on our website or communicating with FITHAUS directly.
Accuracy & Security: Account registration requires you to submit certain personal information, such as your name, address, mobile phone number, and age, as well as at least one valid payment method. You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services or termination of your Account. You are responsible for all activity that occurs under your Account.
4PAYMENT TERMS & COMMITMENT PLANS
Commitment Plans: You may be offered payment plans involving a set number of recurring payments for a fixed period (a "Commitment Period").
Authorization: By selecting a Commitment Plan, you expressly authorize FITHAUS to charge your designated payment method for the total number of payments agreed upon at checkout.
Final Commitment: Except where prohibited by law (see Section 5), ##ALL PAYMENT OBLIGATIONS ARE FINAL. You cannot cancel a Commitment Plan simply because you stop using the Services. You are responsible for the full value of the agreed-upon term.
Failed Payments: If a payment fails, we reserve the right to retry billing or suspend your access to Services. You remain liable for all uncollected amounts.
5CANCELLATION AND REFUNDS
General Policy: ##ALL SALES ARE FINAL. Payments are non-refundable, and there is no right of cancellation or refund for partially used Commitment Periods, except where required by applicable statutory law.
Expiration of Sessions: To the extent permitted by law, any prepaid sessions must be used within 365 days of purchase. Unused sessions expire and are forfeited.
6SESSION SCHEDULING & POLICIES
Scheduling: All sessions are scheduled directly between you and the Trainer via the Platform.
12-Hour Cancellation Policy: You must provide at least 12 hours' notice to your Trainer to reschedule or cancel a session.
Penalty: If you cancel with less than 12 hours' notice or fail to show up ("No-Show"), you forfeit that session, and it will be deducted from your balance as if it had been attended.
Virtual Training: If you engage in virtual training sessions, you are responsible for ensuring you have a safe environment and an adequate internet connection. FITHAUS is not responsible for technical failures on your end (e.g., internet outages, device failure). If a session cannot be completed due to technical issues caused by the Trainee, the session will be considered "completed" and non-refundable.
7MEDICAL DISCLAIMER AND RELEASE
FITHAUS IS NOT A HEALTHCARE PROVIDER. You acknowledge that the training sessions offered by our independent Trainers involve physical exertion that may be strenuous and may cause injury.
Consult a Physician: You represent and warrant that you have consulted with a physician prior to using the Services and have been cleared for physical activity. If you choose not to consult a physician, you are doing so at your own risk.
Representation of Health: You hereby affirm that you are in good physical condition and do not suffer from any known disability or condition which would prevent or limit your participation in exercise.
Assumption of Risk: You fully accept and assume all risks and responsibility for losses, costs, and damages you incur as a result of your participation in the Services.
Release of Liability: You hereby release, waive, discharge, and covenant not to sue FITHAUS, its officers, agents, employees, and independent contractors from liability from any and all claims resulting in personal injury, accidents, or illnesses (including death) and property loss arising from, but not limited to, participation in the Services.
8CONDUCT, SAFETY, AND NON-CIRCUMVENTION
FITHAUS has a Zero Tolerance Policy for harassment, discrimination, or any attempts to circumvent the Platform.
Anti-Harassment: You agree not to harass, threaten, or discriminate against any Trainer based on race, gender, religion, sexual orientation, or disability. FITHAUS reserves the right to terminate your Account immediately without refund if you violate this policy.
Photography and Video: You acknowledge that during training sessions, Trainers may request to photograph or video record the session for training analysis or promotional purposes. You are under no obligation to agree to this. If you do consent, you grant the Trainer and FITHAUS a royalty-free license to use your image and likeness in such media. If you do not wish to be filmed, you must explicitly inform your Trainer prior to the session.
Non-Circumvention and Exclusivity: You acknowledge that FITHAUS invests significant resources in marketing, vetting, and connecting Trainees with Trainers. You agree that for a period of sixty (60) months from the time you first identify or are identified by any Party through the Platform, you must use the FITHAUS Platform as your exclusive method to request, make, and receive all payments for fitness services with that Party.
Substantial Harm & Liquidated Damages: You acknowledge that a violation of this Non-Circumvention clause results in substantial and irreparable harm to FITHAUS, the value of which is difficult to calculate precisely. Therefore, you agree that if you solicit a Trainer or Client to pay or receive payment outside of the Platform, you shall be liable to pay FITHAUS a liquidated damages fee of up to $5,000.00 USD per violation, which represents a reasonable estimate of the marketing, vetting, and lost revenue costs associated with such a breach, and is not intended as a penalty. FITHAUS reserves the right to immediately terminate your Account and pursue all available legal remedies to recover these amounts.
9INTELLECTUAL PROPERTY & COMMUNICATIONS
Content: The Platform and its original content are the property of FITHAUS and are protected by Canadian and U.S. copyright laws. You may not copy, modify, or distribute our content without written permission.
Consent to Communications: By providing your phone number, you expressly consent to receive non-marketing, transactional calls and text messages from FITHAUS and our Trainers regarding your scheduled sessions, billing, and account security. You may opt-out of these by replying "STOP." You acknowledge that opting out of transactional messages may prevent you from receiving critical alerts about your sessions.
10DISCLAIMERS AND LIMITATION OF LIABILITY
DISCLAIMER OF WARRANTIES: ##THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." FITHAUS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
NO GUARANTEE OF TRAINER CONDUCT: ##WHILE FITHAUS VERIFIES THAT THIRD PARTY PROVIDERS (TRAINERS) HOLD VALID CERTIFICATIONS AND INSURANCE AT THE TIME OF ONBOARDING, FITHAUS DOES NOT GUARANTEE THE ONGOING SUITABILITY, SAFETY, OR ABILITY OF ANY THIRD PARTY PROVIDER. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY TRAINING SESSION REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
LIMITATION OF LIABILITY: FITHAUS, ITS AFFILIATES, SHAREHOLDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, EVEN IF FITHAUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CAP ON LIABILITY: IN NO EVENT SHALL FITHAUS'S TOTAL LIABILITY TO YOU IN CONNECTION WITH THE SERVICES FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED THE LESSER OF: (A) THE TOTAL FEES PAID BY YOU TO FITHAUS IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100 USD).
SCREENING DISCLAIMER: YOU UNDERSTAND THAT WHILE FITHAUS USES REASONABLE EFFORTS TO CONDUCT BACKGROUND CHECKS AND VERIFY CERTIFICATIONS OF THIRD PARTY PROVIDERS, BACKGROUND CHECKS ARE NOT FOOLPROOF. FITHAUS CANNOT AND DOES NOT GUARANTEE THE ACCURACY OR COMPLETENESS OF ANY SUCH INFORMATION, NOR DOES IT GUARANTEE THAT A PARTICULAR THIRD PARTY PROVIDER WILL NOT ENGAGE IN FUTURE MISCONDUCT. FITHAUS EXPRESSLY DISCLAIMS ANY LIABILITY FOR ANY DAMAGES ARISING OUT OF THE ACTS OR OMISSIONS OF ANY THIRD PARTY PROVIDER, INCLUDING BODILY INJURY, DEATH, OR EMOTIONAL DISTRESS.
CALIFORNIA RESIDENTS (CIVIL CODE SECTION 1542): IF YOU RESIDE IN CALIFORNIA, YOU EXPRESSLY WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH PROVIDES: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY."
JURISDICTIONAL LIMITATIONS: SOME JURISDICTIONS (SUCH AS THE STATE OF NEW JERSEY) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
11INDEMNIFICATION
You agree to indemnify and hold harmless FITHAUS from any claims, damages, or expenses (including legal fees) arising from your use of the Platform, your violation of these Terms, or your violation of the rights of any third party (including Trainers).
12GOVERNING LAW
For Residents of Canada/International: These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada.
For Residents of the United States: These Terms are governed by the laws of the State of Delaware (or the state where you reside if required by mandatory consumer law), without regard to conflict of law principles.
13DISPUTE RESOLUTION – FOR CANADIAN USERS
Any dispute arising out of this agreement involving a Canadian resident shall be resolved in the courts of Toronto, Ontario.
14DISPUTE RESOLUTION – FOR U.S. USERS (BINDING ARBITRATION)
PLEASE READ THIS CAREFULLY.
Binding Arbitration: Any dispute between you and FITHAUS shall be resolved by binding arbitration administered by the American Arbitration Association (AAA). You are giving up your right to go to court and have a trial by jury.
Class Action Waiver: ##YOU AND FITHAUS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
15CONTACT INFORMATION
FITHAUS
Email: contact@fithaus.io
Phone: 1-888-682-0724
Mailing Address: 53 Dolomite Crt, Vaughan, ON, L4H 3J6
1Acceptance of the Terms
These Terms of Use (the "Terms") constitute a legally binding agreement between you ("You," "User," or "Trainer") and Flex Fit Tek Ltd. (doing business as FITHAUS) ("Company," "we," "us," or "our"). These Terms govern your access to and use of the www.fithaus.io website and platform (the "Platform") for the purpose of offering fitness services.
BY ACCESSING OR USING THE PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS.
IMPORTANT NOTICE FOR U.S. TRAINERS: SECTION 15 CONTAINS A MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER. IT AFFECTS YOUR LEGAL RIGHTS. PLEASE READ IT CAREFULLY.
2Independent Contractor Relationship
No Employment: You acknowledge and agree that you are an Independent Contractor and not an employee, partner, agent, joint venturer, or franchisee of FITHAUS. You are solely responsible for your own business operations, insurance, tools, and taxes.
Autonomy: FITHAUS does not direct or control your work. You have the sole right to determine: whether to accept a training request; the methods, techniques, and exercises used during a session; and your availability and schedule.
No Benefits: You constitute that you are not entitled to any employment benefits, including but not limited to health insurance, workers' compensation, unemployment insurance, or paid time off.
3Eligibility and Vetting
To act as a Trainer on the Platform, you represent and warrant that:
Certification: You possess a current, valid certification from a recognized fitness organization (e.g., NASM, ACE, CanFitPro) or a relevant educational degree.
Insurance: You maintain a valid professional liability insurance policy with coverage of at least $1,000,000 per occurrence, covering the jurisdictions where you train. You agree to name FITHAUS as an additional insured if requested.
Background Checks: You authorize FITHAUS (and its third-party providers) to conduct criminal background checks and identity verification. FITHAUS reserves the right to deactivate your account based on the results of such checks or if you are charged with a crime.
Criminal History: You represent that you have never been convicted of a felony, sexual offense, violent crime, or fraud.
4Accounts and Security
Registration: You agree to provide accurate, current, and complete information during the onboarding process.
Security: You are responsible for safeguarding your account credentials. You agree to notify FITHAUS immediately of any unauthorized use of your account.
5Services and Conduct
Professionalism: You agree to provide services with the highest degree of professionalism, punctuality, and safety.
Zero Tolerance: FITHAUS has a Zero Tolerance Policy for harassment or discrimination. You agree not to discriminate against any Trainee on the basis of race, gender, religion, sexual orientation, disability, or age. Violation of this policy will result in immediate termination.
Safety: You are solely responsible for assessing the safety of the training environment and the physical capability of the Trainee. You agree not to perform exercises that exceed the Trainee's ability or jeopardize their safety.
6Non-Circumvention and Exclusivity
The Restriction: You acknowledge that FITHAUS invests significant resources in marketing and connecting you with clients. You agree that for a period of sixty (60) months from the time you first identify or are identified by a Trainee through the Platform, you must use the FITHAUS Platform as your exclusive method to schedule sessions and receive payment from that Trainee.
Prohibition: You shall not solicit FITHAUS Trainees to pay you in cash, via Venmo/e-Transfer, or through any other method outside the Platform.
Liquidated Damages: You acknowledge that a violation of this clause causes substantial harm to FITHAUS. Therefore, you agree that if you solicit a Client to pay outside of the Platform, you shall be liable to pay FITHAUS a liquidated damages fee of up to $5,000.00 USD per violation, representing a reasonable estimate of lost revenue and marketing costs. FITHAUS reserves the right to withhold pending payouts to satisfy this debt.
7Fees, Payouts, and Taxes
Platform Fees: FITHAUS acts as a limited payment collection agent. FITHAUS collects the total session fee from the Trainee, deducts a Platform Service Fee (as agreed upon during your onboarding), and remits the balance to you.
Payouts: Payouts are processed via our third-party processor (e.g., Stripe). You agree to provide all necessary banking information to facilitate transfers.
Taxes (U.S. Trainers): You are responsible for filing all necessary U.S. tax returns (Form 1040). If applicable, FITHAUS will issue a Form 1099-K or 1099-NEC as required by the IRS. You agree to provide a valid Form W-9 upon request.
Taxes (Canadian Trainers): You are responsible for declaring income to the CRA. If you are an HST registrant, you are responsible for remitting HST to the government. You acknowledge that FITHAUS does not withhold taxes on your behalf.
8Cancellation Policy (Trainer Side)
Reliability: You agree to honor all confirmed bookings.
Trainer Cancellation: If you must cancel a session, you agree to provide at least 24 hours' notice to the Trainee.
Penalties: Frequent cancellations or "No-Shows" by you may result in: (i) a deduction from your future payouts to compensate the inconvenienced Trainee; (ii) a lowering of your search ranking; or (iii) deactivation of your account.
9Intellectual Property & Media
License to FITHAUS: You grant FITHAUS a non-exclusive, worldwide, royalty-free license to use your name, likeness, bio, and any content you upload (photos/videos) for marketing and promotional purposes on the FITHAUS website and social media.
Client Privacy: You agree not to photograph, video, or post content regarding a Trainee without their explicit verbal or written consent.
10Disclaimers and Limitation of Liability
No Guarantee: FITHAUS does not guarantee a specific number of clients, sessions, or income.
Limitation: ##TO THE MAXIMUM EXTENT PERMITTED BY LAW, FITHAUS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE PLATFORM. IN NO EVENT SHALL FITHAUS'S LIABILITY EXCEED THE TOTAL COMMISSION FEES RETAINED BY FITHAUS FROM YOUR SESSIONS IN THE SIX (6) MONTHS PRIOR TO THE CLAIM.
11Indemnification
This is a critical section. Please read. You agree to defend, indemnify, and hold harmless FITHAUS, its affiliates, officers, and directors from any and all claims, damages, liabilities, and expenses (including legal fees) arising out of or related to: (1) your breach of these Terms; (2) any injury, death, or property damage caused by your training services, advice, or conduct; (3) your failure to comply with tax regulations; and (4) your violation of the rights of any third party, including Trainees.
12Governing Law
For Residents of Canada/International: These Terms are governed by the laws of the Province of Ontario.
For Residents of the United States: These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
13Dispute Resolution – For Canadian Trainers
Any dispute arising out of this agreement involving a Canadian resident shall be resolved in the courts of Toronto, Ontario.
14Dispute Resolution – For U.S. Trainers (Binding Arbitration)
PLEASE READ THIS CAREFULLY.
Binding Arbitration: Any dispute between you and FITHAUS shall be resolved by binding arbitration administered by the American Arbitration Association (AAA). You are giving up your right to go to court and have a trial by jury.
Class Action Waiver: ##YOU AND FITHAUS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
15Contact Information (FITHAUS)
Email: contact@fithaus.io
Phone: 1-888-682-0724
Mailing Address: 53 Dolomite Crt, Vaughan, ON, L4H 3J6
1INTRODUCTION
Flex Fit Tek Ltd. (doing business as FITHAUS, "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fithaus.io or use our services (collectively, the "Platform").
This Policy applies to two categories of users: "Trainees" (individuals requesting fitness services) and "Trainers" (independent third-party fitness professionals providing services).
BY USING THE PLATFORM, YOU CONSENT TO THE DATA PRACTICES DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE PLATFORM.
2COLLECTION OF INFORMATION
We collect information in three ways: (A) Information you provide to us, (B) Information collected automatically, and (C) Information from third parties.
A. Information You Provide to Us — Registration Data: Name, email address, phone number, and password. Identity Verification (Trainers Only): Driver's license or government ID, date of birth, social security number (SSN) or SIN (for tax purposes), insurance documentation, and certification proof. Payment Data: Trainees — credit card information (processed securely by Stripe/Third-Party; we do not store full card numbers); Trainers — banking information (for payouts) and tax identification. Fitness Profile (Trainees): Physical goals, health limitations, injuries, and training preferences. Note: This is considered Sensitive Personal Information and is used solely to facilitate safe training. Communications: Feedback, support queries, and training notes.
B. Information Collected Automatically — Device Data: IP address, browser type, operating system, and device identifiers. Usage Data: Pages viewed, time spent on pages, clicks, and search queries. Location Data: With your permission, we may collect precise geolocation data to match Trainees with nearby Trainers. You can disable this in your device settings, though it may affect service functionality. Cookies: We use cookies and pixel tags to improve user experience and analyze traffic.
C. Information from Third Parties — Background Checks (Trainers): We receive reports on criminal history and identity verification from third-party screening services. Social Media: If you log in via Facebook or Google, we receive your basic profile information.
3USE OF INFORMATION
We use the information we collect to: facilitate services (connect Trainees with Trainers, schedule sessions, and process payments); ensure safety & vetting (verify Trainer credentials, conduct background checks, and ensure insurance compliance); communicate (send appointment confirmations, receipts, technical notices, and security alerts); market (send promotional emails only with your consent, which you can withdraw at any time); improve (analyze trends to improve our website and training offerings); and ensure legal compliance (comply with tax laws and legal requests).
4SHARING OF INFORMATION
We do not sell your personal information. We share information only in the following circumstances:
Between Users: To Trainers — we share the Trainee's name, general location, and fitness goals/limitations to facilitate the session. To Trainees — we share the Trainer's name, bio, photo, certification status, and rating.
Service Providers: We share data with third-party vendors who perform services on our behalf, including payment processing (e.g., Stripe), background checks (e.g., Checkr or similar), and hosting & analytics (e.g., AWS, Google Analytics).
Legal Obligations: We may disclose information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: If FITHAUS acts as a party in a merger, acquisition, or sale of assets, your data may be transferred.
5INTERNATIONAL DATA TRANSFERS
FITHAUS operates in both Canada and the United States.
For Canadian Users: Your information may be transferred to, stored, and processed in the United States. You acknowledge that while your data is in the U.S., it is subject to U.S. laws and may be accessible to U.S. law enforcement.
For U.S. Users: Your information may be processed in Canada.
6DATA SECURITY
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Transmission of personal information to and from our Platform is at your own risk.
7YOUR PRIVACY RIGHTS
Depending on your location, you have certain rights regarding your data.
A. For Residents of Canada (PIPEDA): Access — you have the right to request access to the personal information we hold about you. Correction — you have the right to request correction of inaccurate information. Withdrawal of Consent — you may withdraw consent for data processing (e.g., marketing) at any time.
B. For Residents of the United States (including California - CCPA/CPRA): Right to Know — you may request details about the categories of personal information we have collected about you. Right to Delete — you may request that we delete your personal information, subject to certain legal exceptions. Right to Non-Discrimination — we will not discriminate against you for exercising your privacy rights. Shine the Light — California residents may request a list of third parties to whom we disclosed personal information for direct marketing purposes (Note: FITHAUS does not share data for third-party direct marketing).
To exercise these rights, please contact us at contact@fithaus.io.
8DATA RETENTION
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Trainee Data: Retained while the account is active. Trainer Data: Tax and background check records may be retained for up to 7 years to comply with IRS/CRA regulations and insurance requirements.
9CHILDREN'S PRIVACY
The Platform is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will delete it immediately.
10CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
11CONTACT US
If you have questions or comments about this Policy, you may contact us at: Email: contact@fithaus.io. Phone: 1-888-682-0724. Mailing Address: 53 Dolomite Crt, Vaughan, ON, L4H 3J6.
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Reach more clients. Own your business.
The simplest, most convenient way to reach new clients — no cold leads, no prospecting, no sales. Just training.
Built around your work.
Grow your
client base
Enhance your visibility and attract more clients — without the hassle of chasing cold leads.
Flexible
scheduling
Work on your own terms. Train when you want, where you want, with the clients you choose.
Focus on your
strengths
We handle the sales, scheduling, and payments — so you can focus on what you do best: training.
Three steps to more clients.
Reach out to us
Have questions or want to learn more? Start a conversation — we'll tell you everything about training with FITHAUS.
Intro call & interview
We'll learn about your experience and background. If there's mutual interest, you'll meet one of our Personal Training Managers.
Get clients, get paid
We send you leads in your area — you choose who to take. Earn up to 35% more than the industry average, with zero prospecting.
Earn up to 35% more.
No monthly fees. No ongoing costs. Many FITHAUS trainers hold 25+ sessions every week.
Trainer questions.
None. There are no monthly fees and no ongoing costs to work with us. We only ask that you maintain an active fitness certification and valid training insurance.
Yes. We only work with fully certified professionals who have experience with clients. You'll also need training insurance and to clear a third-party background check.
It depends on what you're most comfortable using. We typically suggest resistance bands and a TRX, but you can talk it through with us during your intro call.
It's up to you. We're performance-driven — many of our trainers hold over 25 training sessions per week, but you choose how much you take on.
Let's talk.
We work with top-class personal trainers. If you think you're a good fit, we'd love to hear from you.